Logo - format & size
When uploading your logo in Touchpoint Settings > Survey Design, you need to give it the right format and the right size.
In many cases, you will get a high resolution logo in a png format from your Marketing Branding team.
- Convert it into a jpg/jpeg format if it's not already the case.
- Resize it by applying length = 435 and keep the proportions so that it automatically resizes its height.