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Collect customer feedback

  • Manual - Create a new touchpoint
  • E-mail touchpoint - Uploading participants via FTPs
  • E-mail touchpoint - Upload participants manually via the platform
  • Email touchpoint - Creating your file with participant data: best practices
  • Ask anywhere touchpoint - Upload answers in the platform
  • Ask Anywhere touchpoint - Generate QR code
  • Ask Anywhere touchpoint - Create URLs with metadata
  • Ask Anwyhere, Website & In-app touchpoint - Collect extra metadata via your survey
  • Website touchpoints - Website integration
  • Personalize your surveys by using metadata
  • Personalize your survey with custom CSS
  • Setting up auto-responders
  • Quarantine Period
  • How to survey customers using Whatsapp
  • Touchpoints settings
  • Page logic - Customize the survey experience for different participants
  • Ask anywhere touchpoint - Upload answers via FTPs server
  • Data management - Anonymization & Retention

Categories

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  • Collect customer feedback
  • Identity & Access Management
  • AI-Powered analysis
  • Customer segmentation
  • Prioritize actions
  • What's new?
  • Tips & Tricks
  • Integrations
  • Troubleshooting
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